COMMON QUESTIONS

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COMMON QUESTIONS

WHAT IS SCREAMBOX?

Screambox is the ultimate fright site for hard-core horror fans. More than 70% of Screambox titles aren’t available for streaming on Netflix, Hulu, or Amazon Prime.

For less than the cost of renting a movie, viewers can watch unlimited programs spanning all their favorite horror genres. From slashers to supernatural suspense, inhuman monsters to psychological thrillers — even a number of extreme titles that were never released outside of independent theaters and festivals — Screambox delivers the films fans are dying to see.

HOW DO I BECOME A SCREAMBOX MEMBER?

Click the “Try It Free” button in the top right corner of any page. You can connect with your Facebook account, or enter a valid email address and create a password. To watch content during your free trial, you will need to enter your name and a valid form of payment. You will not be billed until you have completed your free trial period, and you can cancel your subscription at any time.

HOW DO I START A FREE TRIAL?

Click the “Try It Free” button in the top right corner of any page. Create a membership using your Facebook account, or enter a valid email address and password. To watch content during your free trial, you will need to enter your name and a valid form of payment. You will not be billed until you have completed your free trial period, and you can cancel your subscription at any time.

IS IT LEGAL TO WATCH THESE PROGRAMS?

Screambox is completely legal in the United States. We work with a wide range of content providers and secure licensing rights to provide our community with incredible horror content from around the world.

WHY DO I HAVE TO BE 18 TO WATCH SCREAMBOX?

This is a horror site — that means a lot of the content on Screambox is intended for mature audiences, so we require our members to be at least 18 years old.

WHY DO I NEED TO BECOME A MEMBER TO WATCH SCREAMBOX CONTENT?

We pay the filmmakers whose work is featured on Screambox. In order to pay them, we need to charge members a subscription fee. This also allows us to continually improve our service and bring more great programming to the platform.

Not sure if you want to commit to a subscription? No problem. We offer a free-trial period so you can check out the content before you’re billed.

WILL MY SCREAMBOX SUBSCRIPTION BE EFFECTIVE ON ALL OF THE MOBILE, TV, SET-TOP-BOX AND GAME CONSOLE APPLICATIONS?

That depends on the other device or service.

Your Screambox membership entitles you to instant access on any Screambox supported device. This includes mobile apps, tablets, and web browsers. All you need to do is login with the email and password, or Facebook account, used to create your account on Screambox.com.

However, if you created your Screambox membership on Amazon Channels, it can only be viewed on Amazon Channels. If you signed up through AppleTV, Roku, or Le Echo, email support@screambox.com to see how you can watch Screambox on other platforms.

IS ALL THE CONTENT AVAILABLE ON SCREAMBOX.COM AVAILABLE ON ALL THE DEVICE APPLICATIONS?

Yes! All content on the Screambox website is also available to you anytime, anywhere on Screambox supported devices.

ARE ALL OF THE FEATURES AVAILABLE ON THE WEBSITE ALSO AVAILABLE THROUGH THE APP?

In some cases we introduce new features on our website first and then make them available on our select device applications. We are always working to upgrade our member experience and this allows us to test new functionality and products without big disruptions.

HOW CAN I GIVE SOMEONE A SCREAMBOX SUBSCRIPTION AS A GIFT?

Please go to www.screambox.com/welcome and sign up for our Annual Plan, 6-Month Plan, or Monthly Plan. Once you create a Screambox account for yourself, your credit card will be charged. After that, reply to this email and tell us:

  1. The email you used to create the Screambox account.
  2. When you will be giving the gift.
  3. The email of the person you want to give the Screambox subscription to.

Once we have this information, we will transfer the subscription to that person.

The person receiving the gift subscription will use their email address along with the password you used to create the account. If you need us to reset the password, just let us know.

Remember, it’s important to reply to this email or send an email to support@screambox.com. Let us know that you’ve created an account, and provide us with the email address of the person receiving the gifted subscription.

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